Appointments may be made by telephoning or by calling at the surgery. Routine appointments may be made well in advance (maximum six weeks) which will enable us to offer you an appointment at a time more suitable to your requirements. We are also able to offer telephone appointments - please let the receptionist know if you feel your problem could be resolved on the telephone. If you cannot keep an appointment, please inform us as soon as possible as this will assist in over-subscribed situations. It is also possible to make/change/cancel appointments on line. (See Registration section below).
Urgent Appointments
The Practice keep a number of appointments for on the day medical emergencies. These appointments are intended for serious, unexpected medical issues. We will not provide an emergency appointment for discussion of results, repeat prescriptions or minor ailments, which would be suitable for a booked appointment. Speak to one of our receptionists if you feel you need one of these appointments.
We know you cannot predict when you become ill. However, remember many minor illnesses such as sore throats, coughs and colds, while distressing, are self-limiting and do not need any specific treatment other than regular paracetamol or aspirin. It may therefore be appropriate to wait a few days before seeking advice.
Minor ailments can be treated by a chemist without your needing to see a doctor - please ask at reception for a form.
You can phone your practice and request an I:HUB appointment at a local surgery and with an Islington GP or nurse, between 8.00am and 8.00pm, 7 days a week.
Registration To Use The Internet Appointment Booking Facility
To use the internet appointment booking facility you need to register via www.patientaccess.com
Sign in to Patient Access.
Please ask the receptionist for a PIN number and details.
Remember to enter the information exactly as it appears on this form, or your registration will not be accepted. When you log on after registering you must also enter all details in exactly the same format.
Screen 1 |
PIN |
[PIN] |
Practice ID Number |
[CDB] |
Access ID |
[Access _ID] |
NHS Number |
[NHS Number] |
Screen 2 |
First Name |
[Forename] |
Last Name |
[Surname] |
Enter the other information yourself. Remember your password and security information, but do not write them down in identifiable form. |
Home Visits
To request a home visit contact the surgery before 10.30am.
Remember that we can see several patients at the practice in the time it takes for one home visit. Patients should have their appointment at the surgery if they can.
Lack of transport is not a reason to request a home visit.